New patients welcome!
I am excited that you are interested in joining our practice. Observatory Primary Care was started because I believe patients should have healthcare delivered in a careful, compassionate, and thoughtful way. In the 18 years I have been practicing medicine, our current healthcare system has eliminated the environment that allowed people to seek care for their health with a doctor who provided them with the attention and time appropriate to the concerns they have. I am working to create a patient experience which allows you to be confident your health concerns are shared and respected. I promise to always do my best to make sure that I am caring for you and your loved ones in a respectful, and professional manner.
In order to do this, I am starting with the appointment scheduling process. Appointments will be scheduled for twice the typical amount of time allotted by corporate healthcare system schedules. You will be able to make an appointment over the phone or through the patient portal. I understand that seeing a doctor during the work day presents some issues for busy professional people. I do believe that I can make you feel comfortable that the time you take to come into the office is time well spent. Same day appointments will be available everyday of the work week for people with acute illness. If you call before 1 pm with an acute medical concern we will do our very best to make sure you are seen that day. I understand that illness doesn’t always follow the schedule of regular business hours. If you have a medical problem that needs to be addressed outside of office hours I will personally, be available to return your calls.
Registration as a new patient can be done through our website www.observatoryprimarycare.com . Previous patients who were under my care will need to register as new patients as well. If you click on the patient portal link it will take you to a direct link to our electronic health record. If the internet link is not a tool you feel comfortable with, just give us a call and we will call you back to help you through the registration process.
All patients registering with Observatory Primary Care will be charged an administrative fee to join and maintain care with the practice. Please reference the fee schedule on this website. I believe the fee to join our practice is fairly priced and necessary for me to be able to create for you the type of practice that can achieve high standards and timely care. Visits will be charged based on the rates you have agreed to with your health insurer.
Thank you for taking the time to read this letter. I appreciate the trust you place by choosing to me as your doctor.
Geoffrey Rose MD